Privacy Policy

Last updated: August 2026

At www.ecomexcellencehub.com, the privacy of our visitors is one of our main priorities. This Privacy Policy explains what information we collect and how we use it. It applies only to our online activities and to visitors of this website, and does not apply to information collected offline or through other channels. If you have any questions, please contact us at [email protected].

Who we are

This website and the Ecom Excellence Hub program are operated by Imperial Enterprises. We are the controller of the personal information described in this policy. For any privacy matter, contact [email protected].

Consent

By using our website, you consent to this Privacy Policy and agree to its terms.

Information we collect

The personal information you are asked to provide, and the reasons why, will be made clear to you at the point we ask for it. If you contact us directly, we may receive additional information such as your name, email address, phone number, the contents of your message and any attachments, and any other information you choose to provide. When you register for an account or purchase, we may ask for contact and billing information such as your name, company name, address, email address, and telephone number. Payment card details are collected and processed by our payment provider and are not stored on our servers.

How we use your information

We use the information we collect to: provide, operate, and maintain our website and program; improve, personalize, and expand our website; understand and analyze how you use our website; develop new products, services, features, and functionality; communicate with you (directly or through our partners) for customer service, updates, and marketing and promotional purposes; send you emails; and detect and prevent fraud.

Log files

We follow a standard procedure of using log files. These log visitors when they visit websites, as all hosting companies do as part of their analytics. The information collected includes IP addresses, browser type, Internet Service Provider (ISP), date and time stamps, referring/exit pages, and possibly the number of clicks. This is not linked to any personally identifiable information and is used to analyze trends, administer the site, track movement around the site, and gather demographic information.

Cookies and tracking

Like most websites, we use cookies to store information such as visitors' preferences and the pages accessed, in order to optimize your experience by customizing content based on your browser type and other information. We also use tracking pixels — including [Google, the Meta (Facebook) Pixel, and the TikTok Pixel] — to measure and improve our advertising. You can disable cookies through your browser settings; some features may not work correctly if you do.

Advertising and third-party partners

Some advertisers on our site may use cookies and web beacons. Third-party ad servers or ad networks use technologies such as cookies, JavaScript, or web beacons in the advertisements and links that appear on our site; these are sent directly to your browser, which automatically provides your IP address. They are used to measure advertising effectiveness and personalize the advertising you see. We have no access to or control over cookies used by third-party advertisers, and this policy does not apply to them — please consult their own privacy policies (for example, Google's ad policy at https://policies.google.com/technologies/ads).

How we share information

We do not sell your personal information. We share it only with service providers who help us operate — for example our payment processor (e.g. Stripe), our funnel/CRM platform (e.g. GoHighLevel), email and hosting providers, and advertising platforms — and only as needed to provide the service, or where required by law.

Data retention

We keep your information for as long as your account is active or as needed to provide the service, and thereafter as required to meet our legal, tax, and accounting obligations.

International transfers

We operate internationally, and your information may be processed in countries other than your own. Where required, we use appropriate safeguards for such transfers.

CCPA privacy rights

Under the CCPA, California consumers have the right to request that a business disclose the categories and specific pieces of personal data it has collected; request that a business delete personal data it has collected; and request that a business that sells personal data not sell it. If you make a request, we have one month to respond. To exercise any of these rights, please contact us.

GDPR / UK GDPR data protection rights

We want you to be fully aware of your data protection rights. Every user is entitled to: the right to access (request copies of your personal data); the right to rectification (correct inaccurate or incomplete data); the right to erasure (request deletion, under certain conditions); the right to restrict processing; the right to object to processing; and the right to data portability. If you make a request, we have one month to respond. To exercise any of these rights, please contact us.

Children's information

Our program is intended for adults (18+). Protecting children online is also a priority, and we encourage parents and guardians to observe and guide their children's online activity. We do not knowingly collect personally identifiable information from children under 13. If you believe your child has provided such information on our website, please contact us immediately and we will make our best efforts to promptly remove it.

Changes to this policy

We may update this policy from time to time. The "last updated" date above reflects the current version, and material changes will be posted on this page.

Contact us

Questions about this policy? Email us at [email protected].